Privacy
Last updated [date].
Who we are
Health Bureau Int. (Ghana) and Health Bureau LLC (USA) run this website. To ask about your information, email care@hbiafrica.com.
What we collect
When you use our forms, we collect your name, email, phone or WhatsApp number and the country you live in.
When you request care, we also collect your family member’s name, gender, region, city and town, the types of care they need, and anything you choose to tell us in the notes.
Why we use it
We use your information to contact you, arrange and provide care, answer complaints and reply to offers of help. We do not sell your information or use it for advertising.
Who we share it with
We share it only with the people who need it to provide care, such as our carers and, with your agreement, doctors or hospitals. Companies that run our website and forms for us, such as Google Cloud, store it on our behalf.
How long we keep it
We keep it for as long as we provide care, and then for [number] years for our records, unless the law requires longer.
Your rights
You can ask to see, correct or delete your information, or ask us to stop using it. Email care@hbiafrica.com.
We follow Ghana’s Data Protection Act, 2012 (Act 843), and the UK and EU data protection rules for visitors there. In Ghana you can also complain to the Data Protection Commission.