Registered company
Health Bureau Int., Ghana, [registration number]. Health Bureau LLC, USA, [registration number].
QUALITY AND SAFETY
Safe, caring and checked
You are trusting us with someone you love. Here is how we keep them safe.
Our licences
Health facility licence
Licensed by the Health Facilities Regulatory Agency (HeFRA), number [licence number].
Nurses
Licensed by the Nursing and Midwifery Council of Ghana.
How we choose our carers
- We check their identity.
- We check their qualifications and licences.
- We take up two references.
- We check police records with the Ghana Police Service.
- Every carer completes our training before their first visit.
How we keep care safe
- A care plan for every person, agreed with you.
- A record of every visit.
- Regular checks by a senior registered nurse.
- Clear steps for emergencies.
Your privacy
We only use your family's details to give care. We keep them safe and never sell them. Read our privacy policy.
If something goes wrong
Tell us straight away. We take every concern seriously and will reply within 5 working days. See how to make a complaint.